Question 1

What time is check-in and check-out at BTS 1904?

Accepted Answer

Check-in starts at 4:00 PM with self check-in, so there is no host to meet and no lockbox scramble to coordinate around a flight schedule. If your flight lands early, same-day bookings are guaranteed for check-in by 5:00 PM. Check-out is by 10:00 AM. Quiet hours run from 9:00 PM to 8:00 AM in this residential building, though BTS 1904 itself has only one adjoining neighbor on the 19th floor.

Question 2

What is the minimum and maximum stay at BTS 1904?

Accepted Answer

The minimum stay at BTS 1904 is 2 nights and the maximum is 14 nights. Once you book, payment follows a fixed schedule: 50 percent of the total is due within 1 day of booking confirmation, and the remaining balance is due 7 days before arrival. If your reservation is made within 7 days of arrival, the full amount is due within 1 day of booking confirmation.

Question 3

What is the cancellation and refund policy for BTS 1904?

Accepted Answer

The policy, quoted directly from the listing: "Cancellations made more than 30 days before check-in receive a full refund. Cancellations made between 7 and 30 days before check-in receive a 50% refund. Cancellations made less than 7 days before check-in are non-refundable. Cancellations made within 48 hours of booking receive a full refund if the cancellation is made at least 14 days before check-in." Refunds do not apply to house rule violations, removal from the property, unauthorized events or guests, smoking violations, damage, or other guest-caused issues.

Question 4

How fast is the Wi-Fi at BTS 1904, and is it good for remote work?

Accepted Answer

BTS 1904 runs on fiber internet rated at 993 Mbps download and 622 Mbps upload, well past what typical vacation-rental Wi-Fi delivers. That is fast enough for video calls, large file transfers, and streaming without buffering. The unit sits on the quieter residential side of the 19th floor with a dining table that works as a desk, making it a realistic base for a guest working remotely for a week or longer.

Question 5

Is parking included at BTS 1904?

Accepted Answer

Yes. BTS 1904 includes free onsite valet garage parking for one guest vehicle at Aston Waikiki Beach Tower. Hand your keys to the valet on arrival and they bring the car back when you need it, so there is no circling the block hunting for street parking in a dense part of Waikiki, and no separate garage fee to budget for on top of the nightly rate.

Question 6

What building amenities can guests use at BTS 1904?

Accepted Answer

Guests have access to the building's shared amenities during posted hours: a pool, hot tub, sauna, gym, yoga room, BBQ area, and a tanning lounge and fire pit area. The building also has a concierge and 24-hour security on staff, on top of the free valet parking, so the amenities extend well beyond what fits inside the unit itself.

Question 7

How many guests does BTS 1904 sleep, and what are the sleeping arrangements?

Accepted Answer

BTS 1904 sleeps up to 6 approved guests across 2 bedrooms. The primary bedroom has 1 king bed with mountain and city views, and the second bedroom has 2 twin or single beds, which works well for kids or guests who prefer separate arrangements. The living room sofa also converts into a sofa bed for additional sleeping space. 2 full bathrooms mean mornings do not back up when the unit is at capacity.

Question 8

What is within walking distance of BTS 1904?

Accepted Answer

BTS 1904 has a Walk Score of 92. Queen's Surf and the main stretch of Waikiki Beach are about a 1-minute walk away, directly across Kalakaua Avenue. The Duke Kahanamoku statue and trolley stop are about 2 minutes away, the Honolulu Zoo about 3 minutes, Kapiolani Park about 4 minutes, and the International Market Place about 8 minutes. Restaurants, cafes, and a nearby ABC Store convenience shop keep a car optional for most of a stay.

Beach Tower Suite 1904

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