Fair Resolution
We listen and help work toward solutions.

Luxury Short-Term Rentals
We built this brand to host the way we would want our own family hosted. Every stay follows omotenashi (おもてなし), the Japanese practice of caring for a guest before they think to ask. You feel it in the details you notice, and the ones you never have to think about.
Our story & philosophyEvery listing must pass the 47-point Rakuen Standard before it goes live, and keep passing it to stay listed. The review covers safety essentials, guest essentials, and cleanliness, checked in the unit rather than assumed from a listing description. The six principles below are what that standard protects.
We listen and help work toward solutions.
You can reach us directly through your whole stay.
Clear cancellation terms, no surprises.
Every property personally reviewed on-site before a guest ever checks in.
Feels like home, with a character all its own.
Insider recommendations and real neighborhood connections.
Every property here is one we would book ourselves. We choose each for its character and comfort, and for how the place around it feels.
What a view! It says it all. The service, the detail, it was there! It was just the vacation I needed. I will absolutely be coming backJoseph P., Beach Tower Suite 1904, Honolulu
房东非常热情,还安排了让我们提前入住。周围非常热闹,楼下就可以学习冲浪,有很多便利店,停车也很方便Cho R., Beach Tower Suite 1904, Honolulu
One of the best properties I have stayed at. Extraordinary view. A true gem.Robert R., Beach Tower Suite 1904, Honolulu
We booked this oceanfront condo last minute, and it turned out to be an incredible stay. The view and location were the highlights of our trip. While there is one building in front of the condo that is visible from the lanai, the panoramic ocean views were beautiful (just as pictured). We especially enjoyed sitting out on the lanai and listening to the ocean waves. The location itself was unbeatable for enjoying everything Waikiki has to offer, featuring very convenient access to the beach (just a 1-minute walk), restaurants, and local shops. The service exceeded our expectations. Both the host and property manager were extremely responsive from the moment we booked, and the staff throughout the building were top-notch—including complimentary valet service. While the property is not new construction, everything was exceptionally clean, fully functional, and well cared for. It was also surprisingly quiet inside. The hosts outfitted the unit with so many thoughtful touches upon our arrival, including a classic kukui nut lei welcome, chocolates, and bottled water. They truly thought of everything: makeup towels, beach towels, bathrobes, beach chairs, kid’s Nerf toys, an iron, cotton balls, shampoo, and even extra toothbrushes. The kitchen was well-equipped with coffee, spices, food storage containers, foil, and plastic wrap. Overall, the amazing ocean views, Waikiki location, responsive host, and thoughtful amenities made this a wonderful getaway. We would stay here again.Anna G., Beach Tower Suite 1904, Honolulu
Feels personal, not corporate. The little details show someone actually cares about the guest experience, not just the booking.Diane C., Beach Tower Suite 1904, Honolulu
Photos are accurate and the place is clean. No gimmicks. Exactly what you see is what you get, which is rare. Already recommended it to two friends.Jordan P., Beach Tower Suite 1904, Honolulu
Stayed three weeks for a work project. Had everything I needed. The lanai with coffee and a view of the water every morning made the whole trip.Brett A., Beach Tower Suite 1904, Honolulu
I travel for work and have stayed in a lot of places. This was better than most hotels at a fraction of the price. Slept great, kitchen was stocked with the basics.Kevin L., Beach Tower Suite 1904, Honolulu
Booking directly was simple and the team responded in minutes. We will book this property the same way every time.Marcus D., Beach Tower Suite 1904, Honolulu
The unit was spotless and the check-in was the easiest I have ever had at a rental. They sent a local guide with actual good restaurant picks, not the tourist traps.Sarah M., Beach Tower Suite 1904, Honolulu
Woke up to ocean views every morning. Used that kitchen more than I expected to. Honestly the best stay we have had in Hawaii and we go every year.James T., Beach Tower Suite 1904, Honolulu
New properties, member-only rates, and travel tips. No spam. Just updates from Rakuen Sol.
Your privacy is respected. Unsubscribe at any time.